Senior Key Account Management (Mandarin speaking) - Shopee [Vietnam]


 

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DepartmentBusiness Development and Partnerships
LevelExperienced (Individual Contributor)
LocationVietnam - Ho Chi Minh City

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:
  • Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation
  • Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights
  • Building good relationships and trust with merchants to understand more about their business and their key success factors
  • Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
  • Implement campaigns for new sellers, analyze and report their performance
  • Interact with other local teams to share knowledge and replicate best practices
  • Forecast volume and number of new sellers and activities required to incubate them
  • Update the management team on weekly progress
Requirements:
  • A Bachelor’s degree in any field; at least 3 years experienced in Key Account, Merchandiser, Business Development would be a plus. The e-commerce industry will be an added advantage
  • Fluent Chinese and Vietnamese, and excellent written and spoken English skills
  • Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
  • Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
  • Logical thinking and strong problem solving skills

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